Robert J. Preble

716 Village Place

Davenport, FL  33837

(863) 420-0871

 

 

 

EDUCATION

 

Jan 1999-Present          Embry-Riddle Aeronautical University – Orlando, FL

   Masters of Business Administration in Aviation

   Anticipated Date of Graduation May 2001

   GPA: 4.0 

 

May 1996 - Dec. 1997  Webber College - Babson Park, FL

Bachelor of Science in Business Administration

   Concentration:   Sports and Club Management

 

RELATED CAPABILITIES

 

                      Excellent communication skills

                      Exceptional training skills

                      Literate in Microsoft Office, Excel, Word, and PowerPoint

                      Proven customer satisfaction skills

                      Strong supervisory and scheduling skills

 

WORK EXPERIENCE

           

            Sept 1999 – Present   Give Kids The World – Kissimmee, FL

Manager on Duty – Responsible for complete guest satisfaction for a     51-acre resort.  Greeting families at airport and ensuring all needs are     met during stay.  Supervise training for ten employees.

 

            May 1999 – Sept 1999   Four Points Sheraton Lakeside – Kissimmee, FL

   Assistant Front Office Manager – Responsible for Check in/Check out of Guests.                 Responsible for training and supervision of 20 employees in the front office.  Also                  acted as Manager on Duty for the hotel during my shift.

      

            Sept. 1998 – May 1999  Hilton at Walt Disney World Resort – Lake Buena Vista, FL

                                                     Facilities Manager – Responsible for all room set-ups for meetings and conventions.  Other responsibilities are to train and supervise a crew of 17 people working in the facilities department.

 

 Jan. 1998 - Aug. 1998  Hyatt Regency Tech Center - Denver, CO

   Completed the Corporate Management Trainee program in a 450-room hotel.

 

Aug. 1997 - Dec. 1997   The Lakeland Center - Lakeland, FL

   Marketing Intern - Responsibilities included writing press releases and  working on various projects with Marketing Manager.                        

   Event Services Intern - Responsibilities included contacting client,         establishing requirements function, writing an inter-department               perspective outlining client needs, and follow up.

 

 

REFERENCES AVAILABLE ON REQUEST