Robert J. Preble

716 Village Place

Davenport, FL  33837

(863) 420-0871

 

 

 

EDUCATION

 

Jan 1999-Present          Embry-Riddle Aeronautical University – Orlando, FL

   Masters of Business Administration in Aviation

   Anticipated Date of Graduation May 2001

   GPA: 4.0 

 

May 1996 - Dec. 1997  Webber College - Babson Park, FL

Bachelor of Science in Business Administration

   Concentration:   Sports and Club Management

 

RELATED CAPABILITIES

 

•                       Excellent communication skills

•                       Exceptional training skills

•                       Literate in Microsoft Office, Excel, Word, and PowerPoint

•                       Proven customer satisfaction skills

•                       Strong supervisory and scheduling skills

 

WORK EXPERIENCE

           

            Sept 1999 – Present   Give Kids The World – Kissimmee, FL

Manager on Duty – Responsible for complete guest satisfaction for a     51-acre resort.  Greeting families at airport and ensuring all needs are     met during stay.  Supervise training for ten employees.

 

            May 1999 – Sept 1999   Four Points Sheraton Lakeside – Kissimmee, FL

   Assistant Front Office Manager – Responsible for Check in/Check out of Guests.                 Responsible for training and supervision of 20 employees in the front office.  Also                  acted as Manager on Duty for the hotel during my shift.

      

            Sept. 1998 – May 1999  Hilton at Walt Disney World Resort – Lake Buena Vista, FL

                                                     Facilities Manager – Responsible for all room set-ups for meetings and conventions.  Other responsibilities are to train and supervise a crew of 17 people working in the facilities department.

 

 Jan. 1998 - Aug. 1998  Hyatt Regency Tech Center - Denver, CO

   Completed the Corporate Management Trainee program in a 450-room hotel.

 

Aug. 1997 - Dec. 1997   The Lakeland Center - Lakeland, FL

   Marketing Intern - Responsibilities included writing press releases and  working on various projects with Marketing Manager.                        

   Event Services Intern - Responsibilities included contacting client,         establishing requirements function, writing an inter-department               perspective outlining client needs, and follow up.

 

 

REFERENCES AVAILABLE ON REQUEST